• FREQUENTLY ASKED QUESTIONS

FAQ

  • Could I please suspend my auto debit membership payments?

    Of course! As a member with a weekly or fortnightly auto-debit, you are eligible to 10 weeks per year. Please submit your dates of request with 5 business days notice via our online Membership Suspension Request Form. T&Cs apply.

  • This is my first time doing yoga. Can you tell me what to expect?

    Wonderful! All of our classes are designed to be accessible to all levels but we do have a couple of beginner friendly classes you can incorporate into your schedule. We encourage you to come to as many classes as frequently as you can to start to see the benefits more quickly. You can rest whenever you feel like and take each class at your own pace, resting when needing to and re-joining when you’re ready. We provide complimentary mats so you don’t have to lug yours around. Please arrive to the studio 15 minutes before class, as we do lock our doors when the class is about to begin. We are a glass free and plastic free studio, meaning no glass drink bottles and no water to purchase in studio. Please bring your own drink bottle and you can fill it up at the studio. We have towel hire for $2, as you will need a towel for class and coconut water if you forget water, otherwise bring your own. Wear comfortable clothes, anything that you might work out or jog in. Be prepared to sweat and most importantly, enjoy!

  • Do you have any introductory offers?

    Yes! New clients are offered a 21 Day Taster pass for $75 which includes unlimited Mat and Pilates Reformer classes. After this 21 day period, we can help assist with the best membership plan for you. Read more information about being New to One.

  • I’m pregnant. What do you recommend?

    Congratulations! Ultimately, you need to check this with your doctor first. In any case, we discourage hot yoga as it does provide an unfavourable environment for pregnancy.

    To keep you moving throughout your pregnancy we offer private 1:1 Reformer Pilates classes for you. Our teachers are prenatally trained and will guide you through appropriate modifications and also once you’re ready, recommend other group classes to you. These classes are room temperature. The perfect environment for prenatal clients!

    PILATES 45 MIN PRIVATE
    $75 Members
    $95 Non Members

    YOGA 1HR PRIVATE
    $105 Members
    $125 Non members

  • I would like to switch my membership from Yoga to Yoga & Reformer Pilates

    Please send an email to our Client Care Coordinator at [email protected] to confirm the cancellation of your current membership, and the activation of your new membership.

  • Is there parking available?

    Yes, we have on-street parking at both our Melbourne and Sydney studios however it is limited and can get busy depending on the time of day. It’s best to arrive 15 minutes early so you can get a park as we are strict about locking the doors on time!

     

    Potts Point:

    Meters start around 8am and there is paid parking available on Kellett street. There is ample free parking available in the surrounding streets.

     

    South Yarra:

    There is parking on river street however no reserved area for the studio. The surrounding streets also have parking available.