We recommend booking classes in advance to secure your place and also as a personal accountability and planning tool.
Daily bookings are currently capped at 2 per member. This is a booking cap only; members may attend more than 2 classes per day if there is availability at the commencement of class.
Class bookings can be freely cancelled prior to 4 hours of the start time for all Mat and Reformer, and 24 hours prior to class start time for Studio Pilates.
A “late cancel” is when you cancel your class booking within 4 hours for any group class (all Mat and Reformer classes) or within 24 hours for any Studio Pilates class. There is an automatic charge of $7.42 for late cancels.
A “no-show” is when you do not attend your class or cancel. There is an automatic charge of $15.56 for no shows.
We understand that unavoidable and exceptional circumstances occur from time to time and fees may be waived in these instances upon request and at our discretion.
If a class is fully booked you have the option to join the waitlist.
From the waitlist you can be added into a class at anytime of day, up to 30 minutes before class start. If you are opted in to receive the waitlist notifications, you will receive an email or text to confirm if you would like to join the class. No response is taken as acceptance by our system.
We HIGHLY RECOMMEND opting in to notifications to avoid unwanted bookings and subsequent late cancel or no show fees.
Our system supports you in managing your bookings! You will receive emails of your schedule as well as the opportunity to manage last minute waitlist additions.